WARRANTY

WARRANTY UP TO 2/5 YEARS.


Every Autohome product has been studied in detail and manufactured using the most suitable materials for its expected use. Thanks to its fifty-year experience in the products manufacturing, the Company has chosen suitable materials tested in different weather and travel conditions. Strict “Autohome Quality” controls guarantee faultless products because of the high-quality materials and the manufacturing techniques.

The majority of the Autohome products has a TÜV SUD Quality Certification, Certificate no. ZI171001829001. The guarantee of proper functioning of the items depends on the compliance with the instructions enclosed with the product. The warranty does not apply in the event of inappropriate behaviour, tampering or failed fulfilment of the Instructions for use enclosed with the product.

We recommend you to read carefully the General rules for use and maintenance, which are an integral part of the product and are included in the packaging. Be careful not to lose them! In the event of loss, ask the point of sale for them or mail info@autohome.it In the event of defects, you can assert warranty claims in accordance with law.
It is recommended that you keep the original packaging box with its protection for any forwarding of goods under warranty to the manufacturer or for asserting the right of return.


1. WARRANTY INFORMATION

1.1The warranty period is of 2 years from the date of purchase/delivery of the product. There is an additional 5-year warranty on the components of the roof tents opening system. Specifically, the 5-year Warranty is limited to the simple supply of the damaged component; all additional costs, e.g., shipping, transport, labour and materials costs required for repair and/or functional work on the damaged component and any other costs which may originate will be calculated and charged separately.
1.2The warranty does not cover defects caused by an improper use or due to normal wear and tear of the components.
1.3Each Autohome roof tent is marked with a Serial Number (a label that can be found on the inner band of the tent door) which identifies it and the quality controls it has undergone.
QualityTÜV ®ID:0000024461
RegistrationAK 6002483340001
Report N°28101842001
Tested acc. ToDIN 75302 / 02.91
Cologne (Germany)22.04.2009

2. WARRANTY REGISTRATION

2.1In order to take advantage of the Warranty without the need to provide additional documentation, the Customer is required to register the Warranty on the website under the link "Warranty registration".

WARRANTY VALIDITY

If the Customer has not registered the warranty, he must produce a copy of the invoice and/or receipt or a valid document proving the payment.
MODELSTENT WEIGHTMAXIMUM OCCUPANTS' WEIGHTMEASUREMEASURE WHEN OPENINTERNAL VOLUME
Maggiolina Airlander Smallca. 66 kg ca. 180 kg130x210x30130x210x92ca. 196 l
Maggiolina Airlander Mediumca. 72 kg ca. 230 kg145x210x30145x210x92ca. 220 l
Maggiolina Airlander Largeca. 84 kg ca. 280 kg160x215x30160x215x92ca. 260 l
Maggiolina Extreme Smallca. 70 kg ca. 180 kg130x210x33130x210x90ca. 203 l
Maggiolina Extreme Mediumca. 75 kg ca. 230 kg145x210x33145x210x90ca. 228 l
Maggiolina Grand Tour Smallca. 67 kg ca. 180 kg130x210x36130x210x96ca. 344 l
MaggiolinaGrand Tour Mediumca. 72 kg ca. 230 kg145x210x36145x210x96ca. 378 l
Maggiolina Grand Tour Largeca. 85 kg ca. 280 kg160x215x36160x215x96ca. 461 l
Maggiolina Grand Tour Small X-Longca. 73 kg ca. 180 kg130x230x36130x230x96ca. 358 l
MaggiolinaGrand Tour Medium X-Longca. 79 kg ca. 230 kg145x230x36145x230x96ca. 393 l
Maggiolina Grand Tour Large X-Longca. 92 kg ca. 280 kg160x230x36160x230x96ca. 477 l
Maggiolina Grand Tour 360° Smallca. 67 kg ca. 180 kg130x210x36130x210x96ca. 344 l
MaggiolinaGrand Tour 360° Mediumca. 72 kg ca. 230 kg145x210x36145x210x96ca. 378 l
Maggiolina Grand Tour 360° Largeca. 85 kg ca. 280 kg160x215x36160x215x96ca. 461 l
Maggiolina Grand Tour 360° Small X-Longca. 73 kg ca. 180 kg130x230x36130x230x96ca. 358 l
MaggiolinaGrand Tour 360° Medium X-Longca. 79 kg ca. 230 kg145x230x36145x230x96ca. 393 l
Maggiolina Grand Tour 360° Large X-Longca. 92 kg ca. 280 kg160x230x36160x230x96ca. 477 l
Maggiolina Airlander Plus Smallca. 66 kg ca. 180 kg130x210x30130x210x92ca. 196 l
Maggiolina Airlander Plus Mediumca. 72 kg ca. 230 kg145x210x30145x210x92ca. 220 l
Maggiolina Airlander Plus Largeca. 84 kg ca. 280 kg160x215x30160x215x92ca. 260 l
Maggiolina Airlander Plus X-Long Smallca. 72 kg ca. 180 kg130x230x30130x230x92ca. 210 l
Maggiolina Airlander Plus X-Long Mediumca. 79 kg ca. 230 kg145x230x30145x230x92ca. 235 l
Maggiolina Airlander Plus X-Large 360°ca. 99 kg ca. 280 kg180x230x30180x230x92ca. 300 l
Maggiolina Carbon Fiber Smallca. 56 kg ca. 180 kg130x210x30130x210x92ca. 196 l
Maggiolina Carbon Fiber Mediumca. 62 kg ca. 230 kg145x210x30145x210x92ca. 220 l
Airtop Smallca. 60 kg ca. 180 kg130x210x33130x210x94ca. 271 l
Airtop Mediumca. 65 kg ca. 230 kg145x210x33145x210x94ca. 305 l
Airtop Largeca. 77 kg ca. 280 kg160x215x33160x215x94ca. 340 l
Airtop Small 360°ca. 60 kg ca. 180 kg130x210x33130x210x94ca. 271 l
Airtop Medium 360°ca. 65 kg ca. 230 kg145x210x33145x210x94ca. 305 l
Airtop Large 360°ca. 77 kg ca. 280 kg160x215x33160x215x94ca. 340 l
Columbus Smallca. 59 kg ca. 180 kg130x210x30130x210x150ca. 196 l
Columbus Mediumca. 65 kg ca. 230 kg145x210x30145x210x150ca. 220 l
Columbus Largeca. 77 kg ca. 280 kg160x215x30160x215x150ca. 260 l
Columbus Variant Smallca. 59 kg ca. 180 kg130x210x30130x210x150ca. 196 l
Columbus Variant Mediumca. 65 kg ca. 230 kg145x210x30145x210x150ca. 220 l
Columbus Variant Largeca. 77 kg ca. 280 kg160x215x30160x215x150ca. 260 l
Columbus Variant X-Long Smallca. 64 kg ca. 180 kg130x230x30130x230x150ca. 210 l
Columbus Variant X-Long Mediumca. 71 kg ca. 230kg145x230x30145x230x150ca. 235 l
Columbus Carbon Fiber Smallca. 49 kg ca. 180 kg130x210x30130x210x150ca. 196 l
Columbus Carbon Fiber Mediumca. 55 kg ca. 230 kg145x210x30145x210x150ca. 220 l
Air-Camping Smallca. 54 kg ca. 180 kg130x110x30130x220x125/
Air-Camping Mediumca. 63 kg ca. 230 kg160x110x30160x220x125/
Air-Camping Largeca. 69 kg ca. 280 kg180x110x30180x220x125/
Overland Smallca. 54 kg ca. 180 kg130x110x30130x220x125/
Overland Mediumca. 63 kg ca. 230 kg160x110x30160x220x125/
Overland Largeca. 69 kg ca. 280 kg180x110x30180x220x125/
Overzone Smallca. 56 kg ca. 180 kg130x110x30130x220x125/
Overzone Mediumca. 65 kg ca. 230 kg160x110x30160x220x125/
Overzone Largeca. 74 kg ca. 280 kg180x110x30180x220x125/
Overcamp Smallca. 54 kg ca. 230 kg65x200x30130x200x100/
Overcamp Mediumca. 66 kg ca. 280 kg90x200x30180x200x100/

3. WARRANTY ACTIVATION

3.1If the customer wishes to assert the warranty, he must contact: THE INTERNATIONAL CUSTOMER SERVICE: info@autohome.it / Phone +39037699590.
THE CUSTOMER SERVICE FOR GERMANY: info@autohome-official.de / Phone +4915238946882 Mo -Fr 9:00 / 13:00
3.2If the customer wishes to assert the warranty rights, he must state:
a) the serial number of the product (label detectable on the inner band of the tent entrance door);
b) the conformity defect found, documenting it with photographs and specific notes, indicating his e-mail address and telephone number. The Seller undertakes to contact the Customer to organise the control of the defects stated on the product.
3.3The manufacturer informs its customers that repairs under warranty for aesthetic defects, and in any case for defects that do not impair the functionality and safety of the products, will be carried out exclusively during the months of October, November, December and January. Therefor the products collections will be organised during these periods. In this case, the warranty remains valid for repairs to be carried out in those months, provided that they are notified before any expiry of the warranty in the months between February and September.

4. TERM FOR ASSERTING THE WARRANTY CLAIM
If any defects are found, the Customer may use of the following legal warranties:

- Legal warranty for the Consumer Customer envisaged by the "Consumer Code", Legislative Decree no. 206 of September 6TH 2005: the Consumer, under penalty of forfeiture, is obliged to inform the Seller about any lack of conformity found in the product purchased within 2 (two) months from its detection, subject to the checks referred to in the following points.
- Legal warranty for the non-consumer Customer (Professional) provided for by the Civil Code: the non-consumer Customer, under penalty of forfeiture, is required to report to the Seller about any defect found in the purchased product within 8 (eight) days from its detection. The above-mentioned legal warranty is valid for a maximum time of 12 (twelve) months from delivery of the Product, subject to the checks referred to in the following points. Beyond these terms, the Seller will not be liable for any defects detected by the Customer.

5. AUTHORISATION TO RETURN GOODS TO ASSERT THE WARRANTY RIGHTS

5.1The return of goods under warranty may only be carried out subject to:
a) a written authorisation from the Manufacturer, if the goods have to be returned to the Manufacturer's premises;
b) written authorization of the Seller, if the goods have to be returned to the Seller's premises.
5.2Returns will not be accepted without a written authorisation.
5.3Any shipment outside the General Conditions of Warranty will be at the Customer's expense. In any case, the legal warranties provided for by the Civil Code and the Consumer Code shall apply to the sale of the Products.

6. PACKAGING

6.1The goods must be returned in their original packaging (box and protective covers). Alternatively, the Customer shall provide for an adequate packaging of the goods at his own costs and will hold responsibility for any transport damage.
6.2The manufacturer or the Seller, upon request, may provide the original packaging.
6.3The Customer may also return the goods to the point of sale where he made the purchase or directly to the Manufacturer.

7. TRANSPORT AND PACKAGING
All products are packed in a sturdy cardboard box with internal protections.

7.1Before accepting the goods at destination, make sure the packaging is intact; if you find tampered packaging, missing packages (damaged cardboard boxes), declare and report it on the transport documents, having the carrier countersign the notes for acknowledgement of receipt or have them duly reported within a day after delivery.
7.2In this way the insurance company will reimburse any damage, otherwise the loss will be the customer's. We do not accept late reports or complaints.

8. RETURN UNDER WARRANTY OF DEFECTIVE PRODUCT
8.1 8.1 The manufacturer authorises the goods return, because he acknowledges the defective product

A - Goods purchased at the point of sale
If the Manufacturer acknowledges the defect through the documentation which has been sent (photos and notes), the customer is required to return the defective product at his own expense to the point of sale where the purchase was made with the original packaging and internal polystyrene protections or equivalent; the Manufacturer will, at its own expense, collect the goods from that point of sale for a limited overland distance (max. 1,000 km). If the Customer is not in possession of the original packaging, he can request it from the Seller or the Manufacturer, who will provide it free of charge, including the internal protections at the point of sale. Once the Manufacturer has verified, ascertained and acknowledged the Product's defect, it will repair the goods or replace them within a reasonable period of time and in any case within 45 days from receipt of the returned goods and return them, at its own expense to the point of sale.
B - Goods purchased on-line: shop.Autohome-Official.com
If the Manufacturer acknowledges the defect through the documentation which has been sent (photos and notes), the Customer will have to return the goods with the original packaging and internal polystyrene protections or equivalent and all the transport costs will be borne by the Manufacturer If the Customer is not in possession of the original packaging, he can request it from the Manufacturer, which will provide it free of charge, internal protections included. Once the Manufacturer has verified, ascertained and acknowledged the Product's defect, it will repair or replace it within a reasonable period of time and in any case within 45 days from receipt of the goods and will return them, at its own expense directly to the Customer.
In both cases (A, B)
no liability is accepted for incorrect or inadequate packaging. Refunds for other costs and/or compensations are excluded.

9. GOODS RETURN TO CHECK THE WARRANTY COVERAGE
9.1 The Manufacturer has to ascertain the defect.

A - Goods purchased at the point of sale
In the event that the documentation transmitted (photos and notes) is not sufficient to state the responsibility for the claim, the Customer is obliged to advance the return shipping costs. The Customer is required to return the product, at his own expense, to the point of sale where he made the purchase, with the original packaging and internal polystyrene protection, or equivalent. The point of sale will take care of delivery to the manufacturer. If the Customer is not in possession of the original packaging, he may request it to the Seller or the Manufacturer, but will have to advance the packaging and shipping costs. If the Manufacturer ascertains the defect, he will repair or replace the goods or the defective part at his own expense, within 45 days or within a reasonable period of time from receipt of the goods and will return them, at its own expense to the point of sale. He will also provide for the reimbursement of the shipping and packaging costs paid in advance by the Customer for a limited overland distance (max. 1,000 km).
B- Goods purchased On-line: shop.Autohome-Official.com
In the event that the documentation transmitted (photos and notes) is not sufficient to state the responsibility for the claim and If the stated defects are not covered by the Warranty, the Customer is obliged to advance the return shipping costs. The Customer is required to return the defective product at his own expense with the original packaging and internal polystyrene protections or equivalent. If the Customer is not in possession of the original packaging, he may request it to the Manufacturer, but will have to advance the packaging and shipping costs. If the Manufacturer ascertains the defect, he will repair or replace the goods within 45 days or within a reasonable period from receipt of the goods and will return them, at its own expense to Customer. He will also provide for the reimbursement of the shipping and packaging costs paid in advance by the Customer
In both cases (A, B)
no liability is accepted for incorrect or inadequate packaging. Refunds for other costs and/or compensations are excluded. If the defects are not covered by the warranty, the extent and cost-effectiveness of the repair will be assessed and communicated to the customer, who will authorise the work and bear all costs and transport charges.

10. RIGHT OF WITHDRAWAL

10.1 Within 14 days of receipt of the goods, the Customer may withdraw from the purchase.
10.2 The Customer will return the Product intact in its original packaging within the same period and all costs for returning the goods will be borne by the Customer.
10.3 We do not accept withdrawals for used goods.
10.4 From the time of the notice of withdrawal and on receipt of the goods, the Vendor and/or the manufacturer will refund the Customer the price paid for the sale.
10.5 In the event of currency conversion, the Vendor and/or the manufacturer are not liable for the difference between the value of the initial payment and the value of the corresponding refund; the risks associated with currency exchange and differences in value due to fluctuations in the exchange rate of the transaction lie solely and exclusively with the Customer.

11. WICHTIGE HINWEISE FÜR DEN GEBRAUCH DES PRODUKTES

11.1Das normale Fahren wird beeinträchtig, wenn zusätzliche Element auf das Dach des Autos geladen werden; die Geschwindigkeit muss dementsprechend verringert werden.
11.2Der Straßenzustand, das Verkehrsaufkommen und die Umweltverhältnisse müssen ebenso berücksichtigt werden;
11.3Die Autohome-Schalenzelte sind das Ergebnis der Anwendung einer sorgfältigen Handwerktechnik, deshalb könnten Gewichtsänderungen in Höhe von 10 % entstehen. Es empfiehlt sich, bei der Kalkulation der tragbaren Last diesen Faktor zu berücksichtigen. Dabei ist auch das Gewicht der benutzten Träger sowie der eventuellen, im Zelt einzusetzenden Gegenstände (Leitern, zusätzliche Zubehörteile und/oder persönliche Gegenstände) zu berücksichtigen. Die maximale Dachlast, die vom Autoproduzenten vorgegeben ist, darf nicht überschritten werden.
11.4Bevor man die Reise beginnt, muss das Zelt immer perfekt geschlossen werden und es muss kontrolliert werden, ob die Last gut festsitzt;
11.5Der gleiche Vorgang muss auch bei kurzen Fahrpausen wiederholt werden;
11.6Wenn zusätzliches Gepäck auf das geschlossene Autodachzelt geladen wird (bei den Zelten, wo diese Option vorgesehen ist) darf die max. Zuladung des Fahrzeuges, des Gepäckträgers und der gesamten Ladung nicht überschritten werden. Die im Kraftfahrzeugbrief angegebene maximal zulässige Dachlast nicht überschreiten. Die in der Montageanweisung angegebene max. Zuladung darf nicht überschritten werden. Lesen Sie die Gebrauchsanleitung aufmerksam durch oder fragen Sie per Mail an: info@autohome.it. Der Hersteller übernimmt keinerlei Haftung für Unfälle, die aufgrund eines nicht fachgerechten Gebrauchs, schlechter Instandhaltung oder nicht Beachten der Vorschriften, (die dem Produkt beigefügt sind) entstanden sind;

Es wird auch Folgendes empfohlen:

11.7Lassen Sie Kinder nicht unbeaufsichtigt im Zelt;
11.8Achten Sie auf die max. Höhe bei Unterführungen, überdachten Parkplätzen und anderen Hindernissen. Zu niedrige Höhen fügen dem Zelt, sowie dem Auto Schaden zu;
11.9Beim Auto und Zeltwaschen in automatischen Waschanlagen mit Bürsteneinsatz muss man sich vorab vergewissern, ob das Waschen von Dachzelten in der Anlage zugelassen ist;
11.10Transportieren Sie keine entzündlichen oder gefährlichen Gegenstände im Zelt;
11.11Übernachten Sie nicht in Gebieten, in denen Naturkatastrophen drohen (Taifune, Hurrikane, Überschwemmungen, Erdrutsche usw.);
11.12Größte Vorsicht ist bei Offroad Reisen oder extremen Raids erforderlich.

It is recommended that the customer verify the vehicle's capacity characteristics, roof bars and the overall load allowed to be transported and the compatibility with the selected car roof tent in order not to exceed the transportable load indicated in the vehicle's registration document and the respective user manuals.
The P MAX (transportable load of the vehicle) must be equal to or greater than the weight of the roof rack (P1) + the weight of the tent (P2) + the weight of the accessories transported P3.
P1+P2+P3 ≤ PMAX
Be careful not to exceed the transportable load indicated on the vehicle booklet.
Be careful never to exceed the maximum load indicated in the assembly instructions for the roof bars.
Attention! When driving, repeatedly check the tightening of all the screws and fixing bolts, both those relating to the roof rack and those of the tent. Take advantage of travel breaks.
The seller and the manufacturer shall not be held liable for failure to comply with these requirements.
It is advisable to carefully read the technical instructions in the vehicle's registration manual and the respective user manuals.

12. GENERAL ADVICE ON USE
Please read carefully the specific instructions and the General rules for use and maintenance, which are an integral part of the products. Here are some common warnings:

12.1High-strength mosquito-nets must be used with due caution: do not pull them with too much strength or hit them. Strong pressure may cause them to tear or split. Since such breakages are due to incorrect handling, they are not covered by the warranty.
The manufacturer is not liable in case of breakage of mosquito nets.
12.2It is advisable to treat the zips with lubricating sprays, soap or various waxes to ensure that they work properly. Before using the zips or the Velcro straps, it is recommended to remove sand, mud or other deposits, if present.
The Manufacturer is not liable in case of zips breakage.
12.3Treat carefully and do not pull the window-opening cords in the provided models, and in general the elastic bands.
The manufacturer is not liable for broken cords or elastic bands.
12.4In the event of strong wind, close the awnings and changing cabins and any other accessory that could produce a sailing effect. In the event of heavy rain, remove any water pockets on the roof. The weight of these water pockets could bend or damage the support poles. Even verandas, although they have a sturdy independent pole, are still temporary structures that cannot withstand extraordinary weather events. It is therefore recommended to fold up or not to use such accessories if unfavourable environmental conditions are expected.
The manufacturer is not liable for breakages./u>
12.5Check and remove excessive quantities of snow, ice or water, any animal excrements and vegetal resins from the roof tents (be careful when cleaning);
12.6When closing or opening the roof tents, make sure that that there are no travel materials (pillows, blankets, sleeping bags) or personal belongings that prevent them from closing or opening.
The manufacturer is not liable for deformed shells.
12.7In the Maggiolina and Columbus models, the tightening of the hooks (external metal fasteners) is adjustable; it is recommended not to over-tighten them.
12.8Avoid driving with opened tents;
12.9Always open the shell closing hooks (in the equipped models) before using the handle; without handles shells do not open or close;
12.10In tents models with gas springs close the tent making sure the tension rod is perfectly perpendicular: the string shall be pulled downwards in a straight way (do not pull or lead the string in a lateral or oblique direction), because an abnormal deformation of the upper structure could cause a breakage of the silver profile in the front part of the shell;
12.11In the models made of fabric, to obtain the best insulation level and prevent any water or sand infiltration, it is necessary for the pvc cover-elastic to be well-tightened: adjust the elastic’s length and check for the Pvc covering to be perfectly adherent to the base of the tent;
12.12In the Overzone series, before closing the tent, it is necessary to unlock the projecting tent’s extension structure loosening the internal locks. If this operation is not carried out, the fabric around the knobs could tear (see in detail the instructions given with the product).

13. GLASS FIBRE SHELLS

Shells have been manufactured using an accurate handicraft technique that offers the best guarantee: a compact and durable quality structure that cannot be compared to common plastic or similar products on the market.

13.1Also laboratory results have confirmed the great elasticity of the fibre and the extraordinary resilience of gelcoat/colour; however, being the latter a superficial component which is more rigid than fibre, it is necessary not to hit, bend or deform the article. Incorrect actions could cause superficial colour micro-breaks that the Manufacturer will not acknowledge under the Warranty.
13.2Colour superficial micro-breaks are only an aesthetic factor, they do not reduce the articles functionality, nor cause water or dust infiltration; they can always and easily be repaired, with some painting or car repair works.
13.3Pay the utmost attention in handling shell tents. It is recommended not to force, deform or bend the upper shell, special attention is required for sides and borders.
13.4Do not hit the shells in a violent manner. Do not drag shells on the ground without protection.
13.5Do not transport tents holding the roof border; use the specially provided handles or hollows under the base.
13.6While closing the tents, as the fabric is bended inside the shells, do not lift or deform the border of the roof: this operation could cause superficial colour micro-breaks.
13.7While climbing on the ladder, do not cling with all your weight on the border of the roof: such a stress can cause superficial micro-breaks on the shell.
13.8Position the ladder inside the shells according to the Use and maintenance instructions, which are an integral part of the product. For instance, do not position the ladder onto quilts and blankets which are bulky or thick, as an excessive volume could damage the internal roof or the fibreglass.
13.9When closing or opening roof tents, make sure there are no travel materials (pillows, blankets, sleeping bags) or personal belongings preventing opening or closing.
13.10During the tent’s use, even movement of the users can deform the shell and create small superficial cracks in the colour, visible on the outside.
13.11To close the tents provided with gas springs follow the Use and maintenance instructions; do not act directly on the shell. Excessive stress on the shell in the wrong place or excessive manual bending of the border could cause superficial micro-breaks.
13.12Micro-breaks are due in most cases to misuse or accidental causes; they are not due to manufacturing defects and are not covered by the Product Warranty in any way.
13.13During the storage, it is recommended to position the shell roof tent, using a protection in order to avoid any scratch on the fibreglass; use, for example, some cardboard, polystyrene, sponge or fitted carpet. Do not overturn the tent, always position it on its base.

VENTILATED ROOF INSULATION AS YOU WOULD FIND IN THE MOST PRESTIGIOUS ATTICS!

1The roof insulation of the shell tents consists of a honeycomb panel with free room to expand in case of temperature changes. The roof maintains its characteristics unaltered in a temperature range between -20°C and +50°C
2The panel may swell to enable an higher air flow inside.
3There are holes in the panel to allow condensation gases to escape in a natural way, for a fully ventilated roof.
4Also the 5mm mousse carefully laid out may appears to be detached in some points: this is not a defect but a feature required to achieve the highest possible air circulation. For a healthy exclusive environment that only Autohome can guarantee.

FABRIC FEATURES

Autohome fabrics are produced by leading European Companies. Each fabric is manufactured in compliance with high quality standards and it distinguishes itself for the fabric features. In case of rain, the minimum water column value is equal to 250 mm (for vertical fabrics) and 600 mm (for the roof): these values are the result of tests carried out according to the UNI EN 20811 norm. Watertight can be achieved by using the Winter hood (optional); notwithstanding this hood limits the condensation and the breathability of the fabric, it allows the tent to be insulated against cold. If the outside temperature is below 10°, it is advised to use the Winter Hood as it will prevent high humidity to originate inside the tent. This will allow the inner tent to remain drier and more insulated. We advise to provide for a good air circulation by using the tent openings. All the fabrics, in particular the Over/Land-Camp-Zone fabric, reach the stated water column value after some exposures to rain.

When the tent is new, the fabric fibres are very dry and do not expand; therefore, both the fabric and the seams do not allow the necessary water repellence to be achieved. Therefore, in case of new tents, it is advisable to dampen the fabric (in the garden, for instance) and to dry it before using the tent. The more the fabric gets wet and is exposed to water and humidity, the better becomes its breathability; the dew at night, the environmental humidity and the dust particles as well let the textile fibres expand and the seam holes get clogged. The condensation is technically an unavoidable phenomenon which is hindered by the high speed of water vapor transferred to the external fabric. In case of high temperature difference, it is possible to stop the generation of the natural condensation in the tent, by using the tent openings. We advise not to use any artificial instruments such as fans, battery operated vacuum cleaners or any other commercial appliances.


WHAT DOES WATER COLUMN MEAN?

A water column indicates the pressure in millimetres that can weigh on the fabric before it allows water to seep through. The value is used as an indication of the resistance to water seepage of tents, cloths, items, etc. The higher the water column value is, the better will be the fabric watertightness. Anyway, too high waterproofing values also mean lower breathability. Water does not seep through PVC or nylon tents, but when people move inside or after some hours sleep, they start sweating and end being in a sweat. This becomes even worse if the outside air temperature is low. For example, imagine you sleep or stay in a lorry body equipped with tarpaulin: even if there are air intakes or other openings, you cannot breathe deeply, nor live in a fresh, healthy environment. The water vapour and the body heat transfer speed are very important factors, which should not be forgotten. To sum up, a highly water-resistant fabric having high water column values and low water vapour transfer values can be used for lorry tarpaulins, tent floors, roof tents, rucksack & wheel covers or applications where the breathability factor is not relevant.

14. CARE AND MAINTENANCE

Fabrics cleaning shall be carried out by utilising non-aggressive products (use soft sponges and anyway do not exceed in fabric rubbing). For example, liquid Marseille soap diluted in abundant water can be considered a particularly suitable agent. To keep the fabric in perfect conditions, it must be cleaned regularly. If dirt remains on the fabric for a long period, it could be absorbed by the fabric and damage it forever. Always take care of the fabric while cleaning. Regular cleaning and regular application of a protective layer with a silicone spray product is essential to keep the aluminium closures in perfect conditions. Do not leave closures dirty for a long time, in order to avoid seizures and deterioration of its parts. In case of sand (especially Australian sand, being almost as fine as talcum powder), make sure it does not damage the fabric. In such a case, it is advisable to suck mechanically the sand before utilizing water or neutral solutions.

The seams on the roof of the bigger verandas, i.e. Overland Large and all Overcamp verandas, shall absolutely be treated with liquid paraffin or waterproofing quality sprayers. Only in this way, the fabric can show resistance to extremely adverse weather conditions. If you need information on the specific products, please do not hesitate to contact your trusted dealer. For polyester/ glass fibre cleaning use medium alkaline and water-based professional detergents, try to avoid using very aggressive products. Care should also be taken if solvent-based products are to be used, as the fibreglass may be attacked. Any possible scratch, opaqueness or other elements concerning polyester and glass fibres can be removed by simple bodywork fixing and polishing (treat the surface where necessary with water and fine grain abrasive paper or polishing paste). To keep the shells brightness, it is advisable to apply a protective wax twice a season (the same wax you use for your car). Otherwise, a general colour dullness could occur and in such a case you need to polish by using car repairer's products.

As to shells, in comparison with green, dark grey and black, the white colour has a remarkably higher resistance to sun rays and any other environmental factors.

14.1Before storing the tent in winter, we suggest to remove the mattress with pillows and to grease all metallic parts with a light oil film. Do the same on all bolts, nuts and elements for tents opening, as well as on the shell's external hooks, that shall be regularly greased;
14.2As for their storage, they can be stored vertically (on their wide side) or horizontally (with the base of the tent on the ground); in the latter case, do not put loads on the shells.
14.3Before removing the tent from the vehicle, we recommend to always unhook it from the roof-rack bars to make disassembling easier.
14.4Avoid removing the tent together with roof-rack bars to prevent any scratch on the vehicle’s bodywork.
14.5Store the tent in a dry place.

IMPORTANT GENERAL INFORMATIONS

The information reported on the Autohome web site are non-binding. All images, technical data, colours, weights, dimensions are given only as indication; the manufacturer reserves the right to make technical, construction and appearance changes to the product without prior notice. All roof tents are hand manufactured and therefore their weight may slightly vary. Manufacturing tolerance is within 10%. Possible repairs are usually carried out by the manufacturer in the low season (from October to January); therefore, we suggest to act in due time. For any dispute arising from supply contracts concerning the goods or damages caused by the product, the Court in Mantua, Italy, shall be the only place of jurisdiction.