WARRANTY UP TO 2/5 YEARS.
Every Autohome product has been studied in detail and manufactured using the most suitable materials for its expected use. Thanks to its fifty-year experience in the products manufacturing, the Company has chosen suitable materials tested in different weather and travel conditions. Strict “Autohome Quality” controls guarantee faultless products because of the high-quality materials and the manufacturing techniques.
The majority of the Autohome products has a TÜV SUD Quality Certification, Certificate no. ZI171001829001. The guarantee of proper functioning of the items depends on the compliance with the instructions enclosed with the product. The warranty does not apply in the event of inappropriate behaviour, tampering or failed fulfilment of the Instructions for use enclosed with the product.
We recommend you to read carefully the General rules for use and maintenance, which are an integral part of the product and are included in the packaging. Be careful not to lose them! In the event of loss, ask the point of sale for them or mail firstname.lastname@example.org In the event of defects, you can assert warranty claims in accordance with law.
It is recommended that you keep the original packaging box with its protection for any forwarding of goods under warranty to the manufacturer or for asserting the right of return.
1. WARRANTY INFORMATION
|1.1||The warranty period is of 2 years from the date of purchase/delivery of the product. There is an additional 5-year warranty on the components of the roof tents opening system. Specifically, the 5-year Warranty is limited to the simple supply of the damaged component; all additional costs, e.g., shipping, transport, labour and materials costs required for repair and/or functional work on the damaged component and any other costs which may originate will be calculated and charged separately.|
|1.2||The warranty does not cover defects caused by an improper use or due to normal wear and tear of the components.|
|1.3||Each Autohome roof tent is marked with a Serial Number (a label that can be found on the inner band of the tent door) which identifies it and the quality controls it has undergone.|
|Tested acc. To||DIN 75302 / 02.91|
2. WARRANTY REGISTRATION
|2.1||In order to take advantage of the Warranty without the need to provide additional documentation, the Customer is required to register the Warranty on the website under the link "Warranty registration".|
|If the Customer has not registered the warranty, he must produce a copy of the invoice and/or receipt or a valid document proving the payment.|
|MODELS||TENT WEIGHT||MAXIMUM OCCUPANTS' WEIGHT||MEASURE||MEASURE WHEN OPEN||INTERNAL VOLUME|
|Maggiolina Airlander Small||ca. 66 kg||ca. 180 kg||130x210x30||130x210x92||ca. 196 l|
|Maggiolina Airlander Medium||ca. 72 kg||ca. 230 kg||145x210x30||145x210x92||ca. 220 l|
|Maggiolina Airlander Large||ca. 84 kg||ca. 280 kg||160x215x30||160x215x92||ca. 260 l|
|Maggiolina Extreme Small||ca. 70 kg||ca. 180 kg||130x210x33||130x210x90||ca. 203 l|
|Maggiolina Extreme Medium||ca. 75 kg||ca. 230 kg||145x210x33||145x210x90||ca. 228 l|
|Maggiolina Grand Tour Small||ca. 67 kg||ca. 180 kg||130x210x36||130x210x96||ca. 344 l|
|MaggiolinaGrand Tour Medium||ca. 72 kg||ca. 230 kg||145x210x36||145x210x96||ca. 378 l|
|Maggiolina Grand Tour Large||ca. 85 kg||ca. 280 kg||160x215x36||160x215x96||ca. 461 l|
|Maggiolina Grand Tour Small X-Long||ca. 73 kg||ca. 180 kg||130x230x36||130x230x96||ca. 358 l|
|MaggiolinaGrand Tour Medium X-Long||ca. 79 kg||ca. 230 kg||145x230x36||145x230x96||ca. 393 l|
|Maggiolina Grand Tour Large X-Long||ca. 92 kg||ca. 280 kg||160x230x36||160x230x96||ca. 477 l|
|Maggiolina Grand Tour 360° Small||ca. 67 kg||ca. 180 kg||130x210x36||130x210x96||ca. 344 l|
|MaggiolinaGrand Tour 360° Medium||ca. 72 kg||ca. 230 kg||145x210x36||145x210x96||ca. 378 l|
|Maggiolina Grand Tour 360° Large||ca. 85 kg||ca. 280 kg||160x215x36||160x215x96||ca. 461 l|
|Maggiolina Grand Tour 360° Small X-Long||ca. 73 kg||ca. 180 kg||130x230x36||130x230x96||ca. 358 l|
|MaggiolinaGrand Tour 360° Medium X-Long||ca. 79 kg||ca. 230 kg||145x230x36||145x230x96||ca. 393 l|
|Maggiolina Grand Tour 360° Large X-Long||ca. 92 kg||ca. 280 kg||160x230x36||160x230x96||ca. 477 l|
|Maggiolina Airlander Plus Small||ca. 66 kg||ca. 180 kg||130x210x30||130x210x92||ca. 196 l|
|Maggiolina Airlander Plus Medium||ca. 72 kg||ca. 230 kg||145x210x30||145x210x92||ca. 220 l|
|Maggiolina Airlander Plus Large||ca. 84 kg||ca. 280 kg||160x215x30||160x215x92||ca. 260 l|
|Maggiolina Airlander Plus X-Long Small||ca. 72 kg||ca. 180 kg||130x230x30||130x230x92||ca. 210 l|
|Maggiolina Airlander Plus X-Long Medium||ca. 79 kg||ca. 230 kg||145x230x30||145x230x92||ca. 235 l|
|Maggiolina Airlander Plus X-Large 360°||ca. 99 kg||ca. 280 kg||180x230x30||180x230x92||ca. 300 l|
|Maggiolina Carbon Fiber Small||ca. 56 kg||ca. 180 kg||130x210x30||130x210x92||ca. 196 l|
|Maggiolina Carbon Fiber Medium||ca. 62 kg||ca. 230 kg||145x210x30||145x210x92||ca. 220 l|
|Airtop Small||ca. 60 kg||ca. 180 kg||130x210x33||130x210x94||ca. 271 l|
|Airtop Medium||ca. 65 kg||ca. 230 kg||145x210x33||145x210x94||ca. 305 l|
|Airtop Large||ca. 77 kg||ca. 280 kg||160x215x33||160x215x94||ca. 340 l|
|Airtop Small 360°||ca. 60 kg||ca. 180 kg||130x210x33||130x210x94||ca. 271 l|
|Airtop Medium 360°||ca. 65 kg||ca. 230 kg||145x210x33||145x210x94||ca. 305 l|
|Airtop Large 360°||ca. 77 kg||ca. 280 kg||160x215x33||160x215x94||ca. 340 l|
|Columbus Small||ca. 59 kg||ca. 180 kg||130x210x30||130x210x150||ca. 196 l|
|Columbus Medium||ca. 65 kg||ca. 230 kg||145x210x30||145x210x150||ca. 220 l|
|Columbus Large||ca. 77 kg||ca. 280 kg||160x215x30||160x215x150||ca. 260 l|
|Columbus Variant Small||ca. 59 kg||ca. 180 kg||130x210x30||130x210x150||ca. 196 l|
|Columbus Variant Medium||ca. 65 kg||ca. 230 kg||145x210x30||145x210x150||ca. 220 l|
|Columbus Variant Large||ca. 77 kg||ca. 280 kg||160x215x30||160x215x150||ca. 260 l|
|Columbus Variant X-Long Small||ca. 64 kg||ca. 180 kg||130x230x30||130x230x150||ca. 210 l|
|Columbus Variant X-Long Medium||ca. 71 kg||ca. 230kg||145x230x30||145x230x150||ca. 235 l|
|Columbus Carbon Fiber Small||ca. 49 kg||ca. 180 kg||130x210x30||130x210x150||ca. 196 l|
|Columbus Carbon Fiber Medium||ca. 55 kg||ca. 230 kg||145x210x30||145x210x150||ca. 220 l|
|Air-Camping Small||ca. 54 kg||ca. 180 kg||130x110x30||130x220x125||/|
|Air-Camping Medium||ca. 63 kg||ca. 230 kg||160x110x30||160x220x125||/|
|Air-Camping Large||ca. 69 kg||ca. 280 kg||180x110x30||180x220x125||/|
|Overland Small||ca. 54 kg||ca. 180 kg||130x110x30||130x220x125||/|
|Overland Medium||ca. 63 kg||ca. 230 kg||160x110x30||160x220x125||/|
|Overland Large||ca. 69 kg||ca. 280 kg||180x110x30||180x220x125||/|
|Overzone Small||ca. 56 kg||ca. 180 kg||130x110x30||130x220x125||/|
|Overzone Medium||ca. 65 kg||ca. 230 kg||160x110x30||160x220x125||/|
|Overzone Large||ca. 74 kg||ca. 280 kg||180x110x30||180x220x125||/|
|Overcamp Small||ca. 54 kg||ca. 230 kg||65x200x30||130x200x100||/|
|Overcamp Medium||ca. 66 kg||ca. 280 kg||90x200x30||180x200x100||/|
3. WARRANTY ACTIVATION
|3.1||If the customer wishes to assert the warranty, he must contact: THE INTERNATIONAL CUSTOMER SERVICE: email@example.com / Phone +39037699590. |
THE CUSTOMER SERVICE FOR GERMANY: firstname.lastname@example.org / Phone +4915238946882 Mo -Fr 9:00 / 13:00
|3.2||If the customer wishes to assert the warranty rights, he must state:|
a) the serial number of the product (label detectable on the inner band of the tent entrance door);
b) the conformity defect found, documenting it with photographs and specific notes, indicating his e-mail address and telephone number. The Seller undertakes to contact the Customer to organise the control of the defects stated on the product.
|3.3||The manufacturer informs its customers that repairs under warranty for aesthetic defects, and in any case for defects that do not impair the functionality and safety of the products, will be carried out exclusively during the months of October, November, December and January. Therefor the products collections will be organised during these periods. In this case, the warranty remains valid for repairs to be carried out in those months, provided that they are notified before any expiry of the warranty in the months between February and September.|
4. TERM FOR ASSERTING THE WARRANTY CLAIM
If any defects are found, the Customer may use of the following legal warranties:
|- Legal warranty for the Consumer Customer envisaged by the "Consumer Code", Legislative Decree no. 206 of September 6TH 2005: the Consumer, under penalty of forfeiture, is obliged to inform the Seller about any lack of conformity found in the product purchased within 2 (two) months from its detection, subject to the checks referred to in the following points.|
|- Legal warranty for the non-consumer Customer (Professional) provided for by the Civil Code: the non-consumer Customer, under penalty of forfeiture, is required to report to the Seller about any defect found in the purchased product within 8 (eight) days from its detection. The above-mentioned legal warranty is valid for a maximum time of 12 (twelve) months from delivery of the Product, subject to the checks referred to in the following points. Beyond these terms, the Seller will not be liable for any defects detected by the Customer.|
5. AUTHORISATION TO RETURN GOODS TO ASSERT THE WARRANTY RIGHTS
|5.1||The return of goods under warranty may only be carried out subject to: |
a) a written authorisation from the Manufacturer, if the goods have to be returned to the Manufacturer's premises;
b) written authorization of the Seller, if the goods have to be returned to the Seller's premises.
|5.2||Returns will not be accepted without a written authorisation.|
|5.3||Any shipment outside the General Conditions of Warranty will be at the Customer's expense. In any case, the legal warranties provided for by the Civil Code and the Consumer Code shall apply to the sale of the Products.|
|6.1||The goods must be returned in their original packaging (box and protective covers). Alternatively, the Customer shall provide for an adequate packaging of the goods at his own costs and will hold responsibility for any transport damage.|
|6.2||The manufacturer or the Seller, upon request, may provide the original packaging.|
|6.3||The Customer may also return the goods to the point of sale where he made the purchase or directly to the Manufacturer.|
7. TRANSPORT AND PACKAGING
All products are packed in a sturdy cardboard box with internal protections.
|7.1||Before accepting the goods at destination, make sure the packaging is intact; if you find tampered packaging, missing packages (damaged cardboard boxes), declare and report it on the transport documents, having the carrier countersign the notes for acknowledgement of receipt or have them duly reported within a day after delivery.|
|7.2||In this way the insurance company will reimburse any damage, otherwise the loss will be the customer's. We do not accept late reports or complaints.|
8. RETURN UNDER WARRANTY OF DEFECTIVE PRODUCT
8.1 8.1 The manufacturer authorises the goods return, because he acknowledges the defective product
|A - Goods purchased at the point of sale |
If the Manufacturer acknowledges the defect through the documentation which has been sent (photos and notes), the customer is required to return the defective product at his own expense to the point of sale where the purchase was made with the original packaging and internal polystyrene protections or equivalent; the Manufacturer will, at its own expense, collect the goods from that point of sale for a limited overland distance (max. 1,000 km). If the Customer is not in possession of the original packaging, he can request it from the Seller or the Manufacturer, who will provide it free of charge, including the internal protections at the point of sale. Once the Manufacturer has verified, ascertained and acknowledged the Product's defect, it will repair the goods or replace them within a reasonable period of time and in any case within 45 days from receipt of the returned goods and return them, at its own expense to the point of sale.
|B - Goods purchased on-line: shop.Autohome-Official.com |
If the Manufacturer acknowledges the defect through the documentation which has been sent (photos and notes), the Customer will have to return the goods with the original packaging and internal polystyrene protections or equivalent and all the transport costs will be borne by the Manufacturer If the Customer is not in possession of the original packaging, he can request it from the Manufacturer, which will provide it free of charge, internal protections included. Once the Manufacturer has verified, ascertained and acknowledged the Product's defect, it will repair or replace it within a reasonable period of time and in any case within 45 days from receipt of the goods and will return them, at its own expense directly to the Customer.
|In both cases (A, B) |
no liability is accepted for incorrect or inadequate packaging. Refunds for other costs and/or compensations are excluded.
9. GOODS RETURN TO CHECK THE WARRANTY COVERAGE
9.1 The Manufacturer has to ascertain the defect.
|A - Goods purchased at the point of sale |
In the event that the documentation transmitted (photos and notes) is not sufficient to state the responsibility for the claim, the Customer is obliged to advance the return shipping costs. The Customer is required to return the product, at his own expense, to the point of sale where he made the purchase, with the original packaging and internal polystyrene protection, or equivalent. The point of sale will take care of delivery to the manufacturer. If the Customer is not in possession of the original packaging, he may request it to the Seller or the Manufacturer, but will have to advance the packaging and shipping costs. If the Manufacturer ascertains the defect, he will repair or replace the goods or the defective part at his own expense, within 45 days or within a reasonable period of time from receipt of the goods and will return them, at its own expense to the point of sale. He will also provide for the reimbursement of the shipping and packaging costs paid in advance by the Customer for a limited overland distance (max. 1,000 km).
|B- Goods purchased On-line: shop.Autohome-Official.com |
In the event that the documentation transmitted (photos and notes) is not sufficient to state the responsibility for the claim and If the stated defects are not covered by the Warranty, the Customer is obliged to advance the return shipping costs. The Customer is required to return the defective product at his own expense with the original packaging and internal polystyrene protections or equivalent. If the Customer is not in possession of the original packaging, he may request it to the Manufacturer, but will have to advance the packaging and shipping costs. If the Manufacturer ascertains the defect, he will repair or replace the goods within 45 days or within a reasonable period from receipt of the goods and will return them, at its own expense to Customer. He will also provide for the reimbursement of the shipping and packaging costs paid in advance by the Customer
|In both cases (A, B) |
no liability is accepted for incorrect or inadequate packaging. Refunds for other costs and/or compensations are excluded. If the defects are not covered by the warranty, the extent and cost-effectiveness of the repair will be assessed and communicated to the customer, who will authorise the work and bear all costs and transport charges.
10. CUSTOMER’S RIGHT OF WITHDRAWAL
|Pursuant to Article 52* of the Consumer Code, the Customer may exercise the right of withdrawal by sending written notice to ZIFER ITALIA at the following address: email@example.com; this must be done within 14 days of receipt of the purchased Products, specifying the order number, the product for which you intend to exercise your right of withdrawal, your billing information and an e-mail address at which you may be contacted. The withdrawal notice must specify the intention to withdraw from the purchase. Following the correct exercise of the right of withdrawal, the Customer will be contacted by the Customer service of ZIFER ITALIA which will coordinate the return procedure and the handling of the refund. The refund will include the price paid for the sale and only the initial shipping costs charged.|
Any additional or higher shipping costs required to return the Product shall be borne by the Customer, as well as any duties and costs relating to the storage of goods beyond the terms. Please also note that the right of withdrawal is understood to have been executed upon completion of the return and delivery of the product. The responsibility for returning the product lies with the Customer. The right of withdrawal shall be deemed to have been properly exercised if following conditions are fully met:
|- a notice is sent by e-mail to exercise the right of withdrawal within fourteen (14) days from the date on which the Customer received the products, containing all the required information;|
- the products must not have been used or damaged; We do not accept returns of used goods;
- products must be returned in their original wrapping and in the packaging received by the Customer.
After ZIFER ITALIA has received the return and checked that all requirements have been met, it will send an e-mail confirming the acceptance of the returned goods. The refund will be activated as soon as possible and, in any case, within 14 days of receipt of the consumer's decision to withdraw from the contract and/or return of the product. The Seller will make the refund referred to in the first paragraph using the same payment system chosen by the consumer. The Seller may withhold the refund until he/she has received the return of the product, or until the consumer has proved that he/she has returned the goods. The Customer is responsible for the return and shipping of the product, for any decrease in the product value resulting from its handling or for any tampering and/or misuse that causes damage to the item.
|The return procedure is considered completed upon receipt by the Customer of the credit note, whose amount is equal to that of the purchase invoice, minus the costs of collecting the returned goods borne by the Customer and the receipt of the bank transfer relating to the return. In the event of currency conversion, the Seller and/or the Manufacturer are not liable for the difference between the value of the initial payment and the value of the corresponding refund; the risks associated with currency exchange and differences in value due to fluctuations in the exchange rate of the transaction, lie solely and exclusively with the Customer. Pursuant to Art. 59 Par. I let. c) of the Consumer Code, the right of withdrawal is excluded in relation to the supply of goods that are clearly customised or made to the Customer's specifications.|
*For clarity, it should be noted that the aforementioned Article 52 of the Consumer Code, which allows the exercise of the right of withdrawal in the manner and within the terms described above, applies only to the assumption of contracts concluded by the consumer at a distance or negotiated outside the commercial premises (e.g., purchases of products through the online shop). It does not apply instead in the case of contracts concluded by the consumer at the commercial premises, meaning as such the contracts concluded by the same company headquarters, shops and fair/exhibition stands of the company.
11. IMPORTANT WARNINGS FOR THE USE OF THE PRODUCT
|11.1||Any element applied on the roof of the vehicle alters its standard driving conditions; therefore, it is necessary to lower the driving speed accordingly.|
|11.2||It is also necessary to consider the quality of roadbed, traffic, environmental and weather conditions.|
|11.3||Autohome shell roof tents are handicraft products manufactured through accurate manual techniques; therefore, it is possible to have weight variations, in the range of 10 %. When calculating the carriable load it is recommended to take this factor into consideration, as well as the weight of the used roof racks and possible objects stored inside the tent (ladders, additional accessories and/or personal belongings) Do not exceed maximum load allowed on the roof by the vehicle’s manufacturer.|
|11.4||Close the tent perfectly and always check the load fixing before leaving.|
|11.5||The same operation shall be carried out also during breaks in the trip.|
|11.6||We suggest to pay the utmost attention in case of transport of a supplementary luggage in tents models where it is acceptable; it is necessary to consider the maximum load allowed on the vehicle, on roof-racks and the total transported load. Pay attention not to exceed the maximum load allowed for transport stated on the vehicle’s registration document. The maximum load specified in the assembly instruction is not to be exceeded. We also suggest to read carefully the technical instructions on this topic or to ask for detailed information by e-mail to: firstname.lastname@example.org.The manufacturer declines any responsibility for any accident due to improper use, wrong maintenance or for the non-respect of general rules concerning the use of the tent enclosed with the product.|
We also recommend:
|11.7||Not to leave children unattended in tents.|
|11.8||To pay attention to the maximum height allowed in subways, covered parkings and to any of the following obstacles: barriers, street signals and advertising posters, prominent rocks, trees etc..|
|11.9||To make sure that the car + tent washing is allowed in case of car + tent washing in automatic car washes with rolls.|
|11.10||Not to transport inflammable or dangerous objects inside the tent.|
|11.11||To avoid parking or camping in areas at high environmental risk or during extraordinary weather conditions (typhoons, hurricane, overflows, floods, landslides, etc.).|
|11.12||To pay the utmost attention during off-road trips and extreme raids.|
|It is recommended that the customer verify the vehicle's capacity characteristics, roof bars and the overall load allowed to be transported and the compatibility with the selected car roof tent in order not to exceed the transportable load indicated in the vehicle's registration document and the respective user manuals.|
|The P MAX (transportable load of the vehicle) must be equal to or greater than the weight of the roof rack (P1) + the weight of the tent (P2) + the weight of the accessories transported P3.|
|P1+P2+P3 ≤ PMAX|
|Be careful not to exceed the transportable load indicated on the vehicle booklet.|
|Be careful never to exceed the maximum load indicated in the assembly instructions for the roof bars.|
|Attention! When driving, repeatedly check the tightening of all the screws and fixing bolts, both those relating to the roof rack and those of the tent. Take advantage of travel breaks.|
|The seller and the manufacturer shall not be held liable for failure to comply with these requirements.|
|It is advisable to carefully read the technical instructions in the vehicle's registration manual and the respective user manuals.|
12. GENERAL ADVICE ON USE
Please read carefully the specific instructions and the General rules for use and maintenance, which are an integral part of the products. Here are some common warnings:
|12.1||High-strength mosquito-nets must be used with due caution: do not pull them with too much strength or hit them. Strong pressure may cause them to tear or split. Since such breakages are due to incorrect handling, they are not covered by the warranty.|
The manufacturer is not liable in case of breakage of mosquito nets.
|12.2||It is advisable to treat the zips with lubricating sprays, soap or various waxes to ensure that they work properly. Before using the zips or the Velcro straps, it is recommended to remove sand, mud or other deposits, if present. |
The Manufacturer is not liable in case of zips breakage.
|12.3||Treat carefully and do not pull the window-opening cords in the provided models, and in general the elastic bands. |
The manufacturer is not liable for broken cords or elastic bands.
|12.4||In the event of strong wind, close the awnings and changing cabins and any other accessory that could produce a sailing effect. In the event of heavy rain, remove any water pockets on the roof. The weight of these water pockets could bend or damage the support poles. Even verandas, although they have a sturdy independent pole, are still temporary structures that cannot withstand extraordinary weather events. It is therefore recommended to fold up or not to use such accessories if unfavourable environmental conditions are expected. |
The manufacturer is not liable for breakages.
|12.5||Check and remove excessive quantities of snow, ice or water, any animal excrements and vegetal resins from the roof tents (be careful when cleaning);|
|12.6||When closing or opening the roof tents, make sure that that there are no travel materials (pillows, blankets, sleeping bags) or personal belongings that prevent them from closing or opening. |
The manufacturer is not liable for deformed shells.
|12.7||In the Maggiolina and Columbus models, the tightening of the hooks (external metal fasteners) is adjustable; it is recommended not to over-tighten them.|
|12.8||Avoid driving with opened tents;|
|12.9||Always open the shell closing hooks (in the equipped models) before using the handle; without handles shells do not open or close;|
|12.10||In tents models with gas springs close the tent making sure the tension rod is perfectly perpendicular: the string shall be pulled downwards in a straight way (do not pull or lead the string in a lateral or oblique direction), because an abnormal deformation of the upper structure could cause a breakage of the silver profile in the front part of the shell;|
|12.11||In the models made of fabric, to obtain the best insulation level and prevent any water or sand infiltration, it is necessary for the pvc cover-elastic to be well-tightened: adjust the elastic’s length and check for the Pvc covering to be perfectly adherent to the base of the tent;|
|12.12||In the Overzone series, before closing the tent, it is necessary to unlock the projecting tent’s extension structure loosening the internal locks. If this operation is not carried out, the fabric around the knobs could tear (see in detail the instructions given with the product).|
13. GLASS FIBRE SHELLS
Shells have been manufactured using an accurate handicraft technique that offers the best guarantee: a compact and durable quality structure that cannot be compared to common plastic or similar products on the market.
|13.1||Also laboratory results have confirmed the great elasticity of the fibre and the extraordinary resilience of gelcoat/colour; however, being the latter a superficial component which is more rigid than fibre, it is necessary not to hit, bend or deform the article. Incorrect actions could cause superficial colour micro-breaks that the Manufacturer will not acknowledge under the Warranty.|
|13.2||Colour superficial micro-breaks are only an aesthetic factor, they do not reduce the articles functionality, nor cause water or dust infiltration; they can always and easily be repaired, with some painting or car repair works.|
|13.3||Pay the utmost attention in handling shell tents. It is recommended not to force, deform or bend the upper shell, special attention is required for sides and borders.|
|13.4||Do not hit the shells in a violent manner. Do not drag shells on the ground without protection.|
|13.5||Do not transport tents holding the roof border; use the specially provided handles or hollows under the base.|
|13.6||While closing the tents, as the fabric is bended inside the shells, do not lift or deform the border of the roof: this operation could cause superficial colour micro-breaks.|
|13.7||While climbing on the ladder, do not cling with all your weight on the border of the roof: such a stress can cause superficial micro-breaks on the shell.|
|13.8||Position the ladder inside the shells according to the Use and maintenance instructions, which are an integral part of the product. For instance, do not position the ladder onto quilts and blankets which are bulky or thick, as an excessive volume could damage the internal roof or the fibreglass.|
|13.9||When closing or opening roof tents, make sure there are no travel materials (pillows, blankets, sleeping bags) or personal belongings preventing opening or closing.|
|13.10||During the tent’s use, even movement of the users can deform the shell and create small superficial cracks in the colour, visible on the outside.|
|13.11||To close the tents provided with gas springs follow the Use and maintenance instructions; do not act directly on the shell. Excessive stress on the shell in the wrong place or excessive manual bending of the border could cause superficial micro-breaks.|
|13.12||Micro-breaks are due in most cases to misuse or accidental causes; they are not due to manufacturing defects and are not covered by the Product Warranty in any way.|
|13.13||During the storage, it is recommended to position the shell roof tent, using a protection in order to avoid any scratch on the fibreglass; use, for example, some cardboard, polystyrene, sponge or fitted carpet. Do not overturn the tent, always position it on its base.|
VENTILATED ROOF INSULATION AS YOU WOULD FIND IN THE MOST PRESTIGIOUS ATTICS!
|1||The roof insulation of the shell tents consists of a honeycomb panel with free room to expand in case of temperature changes. The roof maintains its characteristics unaltered in a temperature range between -20°C and +50°C|
|2||The panel may swell to enable an higher air flow inside.|
|3||There are holes in the panel to allow condensation gases to escape in a natural way, for a fully ventilated roof.|
|4||Also the 5mm mousse carefully laid out may appears to be detached in some points: this is not a defect but a feature required to achieve the highest possible air circulation. For a healthy exclusive environment that only Autohome can guarantee.|
Autohome fabrics are produced by leading European Companies. Each fabric is manufactured in compliance with high quality standards and it distinguishes itself for the fabric features. In case of rain, the minimum water column value is equal to 250 mm (for vertical fabrics) and 600 mm (for the roof): these values are the result of tests carried out according to the UNI EN 20811 norm. Watertight can be achieved by using the Winter hood (optional); notwithstanding this hood limits the condensation and the breathability of the fabric, it allows the tent to be insulated against cold. If the outside temperature is below 10°, it is advised to use the Winter Hood as it will prevent high humidity to originate inside the tent. This will allow the inner tent to remain drier and more insulated. We advise to provide for a good air circulation by using the tent openings. All the fabrics, in particular the Over/Land-Camp-Zone fabric, reach the stated water column value after some exposures to rain.
When the tent is new, the fabric fibres are very dry and do not expand; therefore, both the fabric and the seams do not allow the necessary water repellence to be achieved. Therefore, in case of new tents, it is advisable to dampen the fabric (in the garden, for instance) and to dry it before using the tent. The more the fabric gets wet and is exposed to water and humidity, the better becomes its breathability; the dew at night, the environmental humidity and the dust particles as well let the textile fibres expand and the seam holes get clogged. The condensation is technically an unavoidable phenomenon which is hindered by the high speed of water vapor transferred to the external fabric. In case of high temperature difference, it is possible to stop the generation of the natural condensation in the tent, by using the tent openings. We advise not to use any artificial instruments such as fans, battery operated vacuum cleaners or any other commercial appliances.
WHAT DOES WATER COLUMN MEAN?
14. CARE AND MAINTENANCE
Fabrics cleaning shall be carried out by utilising non-aggressive products (use soft sponges and anyway do not exceed in fabric rubbing). For example, liquid Marseille soap diluted in abundant water can be considered a particularly suitable agent. To keep the fabric in perfect conditions, it must be cleaned regularly. If dirt remains on the fabric for a long period, it could be absorbed by the fabric and damage it forever. Always take care of the fabric while cleaning. Regular cleaning and regular application of a protective layer with a silicone spray product is essential to keep the aluminium closures in perfect conditions. Do not leave closures dirty for a long time, in order to avoid seizures and deterioration of its parts. In case of sand (especially Australian sand, being almost as fine as talcum powder), make sure it does not damage the fabric. In such a case, it is advisable to suck mechanically the sand before utilizing water or neutral solutions.
The seams on the roof of the bigger verandas, i.e. Overland Large and all Overcamp verandas, shall absolutely be treated with liquid paraffin or waterproofing quality sprayers. Only in this way, the fabric can show resistance to extremely adverse weather conditions. If you need information on the specific products, please do not hesitate to contact your trusted dealer. For polyester/ glass fibre cleaning use medium alkaline and water-based professional detergents, try to avoid using very aggressive products. Care should also be taken if solvent-based products are to be used, as the fibreglass may be attacked. Any possible scratch, opaqueness or other elements concerning polyester and glass fibres can be removed by simple bodywork fixing and polishing (treat the surface where necessary with water and fine grain abrasive paper or polishing paste). To keep the shells brightness, it is advisable to apply a protective wax twice a season (the same wax you use for your car). Otherwise, a general colour dullness could occur and in such a case you need to polish by using car repairer's products.
As to shells, in comparison with green, dark grey and black, the white colour has a remarkably higher resistance to sun rays and any other environmental factors.
|14.1||Before storing the tent in winter, we suggest to remove the mattress with pillows and to grease all metallic parts with a light oil film. Do the same on all bolts, nuts and elements for tents opening, as well as on the shell's external hooks, that shall be regularly greased;|
|14.2||As for their storage, they can be stored vertically (on their wide side) or horizontally (with the base of the tent on the ground); in the latter case, do not put loads on the shells.|
|14.3||Before removing the tent from the vehicle, we recommend to always unhook it from the roof-rack bars to make disassembling easier.|
|14.4||Avoid removing the tent together with roof-rack bars to prevent any scratch on the vehicle’s bodywork.|
|14.5||Store the tent in a dry place.|
IMPORTANT GENERAL INFORMATIONS
The information reported on the Autohome web site are non-binding. All images, technical data, colours, weights, dimensions are given only as indication; the manufacturer reserves the right to make technical, construction and appearance changes to the product without prior notice. All roof tents are hand manufactured and therefore their weight may slightly vary. Manufacturing tolerance is within 10%. Possible repairs are usually carried out by the manufacturer in the low season (from October to January); therefore, we suggest to act in due time. For any dispute arising from supply contracts concerning the goods or damages caused by the product, the Court in Mantua, Italy, shall be the only place of jurisdiction.